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Shipping & Returns

Thank you for shopping at ​Lash Laine Artistry.

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have ​14 days to return an item from the date you received it

To be eligible for a return, your item must be unused and in the same condition that you received it

Your item must be in the original packaging

Your item needs to have the receipt or proof of purchase

Once we receive your item, we will inspect it and notify you that we have received your returned item

Please send it back via tracking

We will notify you on the status of your credit note after inspecting the item

If your return is approved, we will initiate a credit, unfortunately we do not offer refunds unless the item is faulty

You will receive the credit code onto your account or via email within a few days that can be used for future purchases at checkout

Shipping

Within Australia

Standard Shipping (500g parcel) $8.55
Express Shipping (500g parcel) $12.50

Standard Shipping (1kg parcel) $12.50
Express Shipping (1kg parcel) $16.50

Salon pick up also available on request

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non​refundable.

Contact Us

If you have any questions on how to return your item to us, please send us an email at hello@lashlaine.com.au or contact us via phone 0403 090 146.