Shipping & Returns
Thank you for shopping at Lash Laine Artistry.
If you are not entirely satisfied with your purchase, we’re here to help.
You have 14 days to return an item from the date you received it
To be eligible for a return, your item must be unused and in the same condition that you received it
Your item must be in the original packaging
Your item needs to have the receipt or proof of purchase
Once we receive your item, we will inspect it and notify you that we have received your returned item
Please send it back via tracking
We will notify you on the status of your credit note after inspecting the item
If your return is approved, we will initiate a credit, unfortunately we do not offer refunds unless the item is faulty
You will receive the credit code onto your account or via email within a few days that can be used for future purchases at checkout
Standard Shipping (500g parcel) $8.55
Express Shipping (500g parcel) $12.50
Standard Shipping (1kg parcel) $12.50
Express Shipping (1kg parcel) $16.50
Salon pick up also available on request
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you have any questions on how to return your item to us, please send us an email at firstname.lastname@example.org or contact us via phone 0403 090 146.